Mitsubishi Electric Trane HVAC US (METUS), a leading supplier of ductless and ducted mini-split and Variable Refrigerant Flow (VRF) heat pump and air conditioning systems, announced the launch of kenza cloud® today. This innovative cloud-based platform empowers commercial customers with enhanced remote monitoring and control capabilities for their Mitsubishi Electric VRF systems.

kenza cloud®: Simplifying VRF System Management

kenza cloud® offers a user-friendly interface accessible through a web browser . The platform connects to the M-NET gateway, a dedicated hardware component installed on-site. This seamless pairing provides commercial customers with a suite of valuable functionalities, including:

Remote Monitoring: Real-time visualization of key system parameters such as temperature, humidity, and energy consumption allows for proactive maintenance and optimization of system performance.
Alerts and Notifications: Customizable alerts notify users of potential system issues, enabling timely intervention and preventing equipment downtime.
Basic Control Capabilities: Authorized users can adjust system settings remotely, ensuring occupant comfort and optimizing energy usage.
Maintenance Tools: kenza cloud® provides access to valuable maintenance tools, including maintenance schedules, historical data analysis, and test run functionality for technicians.

Benefits for Distributors and Contractors

kenza cloud® also offers significant benefits for distributors and contractors who serve commercial customers with Mitsubishi Electric VRF systems. These include:

Improved Customer Service: Distributors and contractors can provide enhanced customer service by remotely troubleshooting issues, optimizing system performance, and offering proactive maintenance recommendations.
Increased Efficiency: Streamlined system monitoring reduces the need for on-site visits, allowing distributors and contractors to dedicate more resources to other projects.
Enhanced Customer Satisfaction: Proactive system management and improved operational efficiency will lead to increased customer satisfaction and loyalty.

James DeBerry, Commercial Marketing Manager at METUS, stated:

“kenza cloud® represents a significant advancement in the management of Mitsubishi Electric VRF systems. By empowering commercial customers with remote monitoring and control capabilities, kenza cloud® simplifies system operations, improves efficiency, and enhances occupant comfort. Additionally, distributors and contractors can leverage kenza cloud® to provide exceptional customer service and optimize resource allocation.”

About Mitsubishi Electric Trane HVAC US

Mitsubishi Electric Trane HVAC US (METUS) is a leading supplier of ductless and ducted mini-split and VRF heat pump and air conditioning systems. METUS provides a complete line of premium variable refrigerant flow (VRF) zoning systems, single-zone inverter systems, and Dedicated Outdoor Air Systems (DOAS) for residential and commercial applications. METUS is a joint venture between Mitsubishi Electric US, Inc. Cooling & Heating Division and Trane Technologies Inc.